Your privacy and security are our priorities. This Privacy Policy outlines how DirtPass collects, uses, and protects your personal information when you use our app and services.
Information We Collect
DirtPass gathers data through account creation, content uploads, track check-ins, and your interactions with the app. The categories of information we collect include:
- Account Information: name, birth date, gender, email address, and profile photo.
- Vehicle Information: bike details and service logs you voluntarily share.
- Location Data:
- Precise Location: geographic coordinates collected for check-in verification, only with your explicit OS-level consent.
- Coarse Location: approximate location used to show nearby tracks and events, also requiring your consent.
- User Content: photos, videos, messages, and comments you post within the platform.
- Content Metadata: we may automatically extract certain attributes or metadata from the content itself.
- Usage Data: app interactions, performance metrics, device specifications, and search history.
How We Use Your Information
We use the data we collect to:
- Provide core functionality — power tracks, check-ins, the feed, the garage, events, and messaging.
- Personalize your experience — surface relevant tracks, riders, and content.
- Communicate with you — send service updates, notifications, and support responses.
- Analyze and improve — understand performance and make the app better.
- Marketing — tell you about features and offerings (where permitted).
- Safety monitoring — support check-in and safety features for the community.
- Legal compliance — meet our legal obligations and protect our rights.
Data Security
We implement industry-standard protections to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee its absolute security.
Data Deletion
You may delete your account at any time from within the app, which results in the removal of your associated personal data — except where retention is required by law or necessary for fraud prevention and security.
Third-Party Disclosure
We do not sell your personal information. We share limited data with trusted partners — for hosting, analytics, customer support, and advertising — under confidentiality agreements.
Cookies
We may use cookies and similar technologies. You can control these through your browser settings.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new effective date.
Contact
Questions about this policy? Reach us at support@dirtpass.com.